Trend

Everything As a Service

Trend Universe Everything as a Service
People with varying needs might use a Mobility-as-a-Service provider to access multiple forms of transportation, all through one app on their smartphone—whether they need a combination of public transit, rideshare, or even micromobility vehicles to reach their destination. kovaciclea/Getty Images.

About This Trend

Many industry sectors are transitioning their offerings towards subscription services and the concept of "as a service." For example, General Motors has projected annual revenues of up to $25 billion from selling continuous updates of digital services in addition to selling actual cars.

The "as a service" movement is also affecting planning-related sectors. Mobility as a service (MaaS) is becoming an ever more popular concept to optimize transportation, as is procurement as a service when it comes to public-sector vendors. Planners need to understand these concepts and their benefits, but should also make sure they are implemented equitably.

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