Inquiry Answer Service

Through the Inquiry Answer Service, you can request customized research at a rate of $125 per hour. You can also purchase a bundle of 25 hours at the discounted rate of $2,500. View your Inquiry Dashboard to submit a request.

Using the Inquiry Answer Service 

You must be logged in to the APA website and linked to an organization to view your Inquiry Dashboard. If you can't log in or access the Dashboard, contact APA by phone (312-431-9100) or email.

From your Inquiry Dashboard, click "Start a New Inquiry" to begin placing your request. Once a researcher has reviewed your request, you will receive a follow-up email with a price quote, an estimated timeframe for a response to your inquiry, and links to either purchase the requisite number of hours or a bundle of 25 hours. Our researchers can answer most inquiries within three to five business days.

Once our team has completed your inquiry response, you will receive an email letting you know it is ready for you to view through your Inquiry Dashboard. Your inquiry response will summarize research findings and give you a list of annotated links to online resources.

"The information provided by the PAS research team was detailed and thorough. And the response time was very fast."
— Aimee Nassif, AICP, City of Chesterfield, Missouri


Tips for Good Results

To get the best results from your research request, be brief, be clear, and provide some context. For example:


"Could you please send me any information you have on joint use of public facilities?"

Is this a request for information on using a public facility such as a school or library for other purposes after hours? Or sharing a public facility between two jurisdictions?


"We have a request from a neighborhood organization to use one the local school buildings after hours. Could you please send me any information you have on joint use of public facilities?"


"I am looking for information on tractor-trailer truck parking regulations."

Is the subscriber looking to regulate semi-trailer parking in commercial or residential areas? Is overnight parking a problem?


"Our community is having a problem with tractor-trailer trucks parking in residential areas overnight. Can you please send me information and sample regulations to deal with this situation?"


Contact the research team.

Inquiry Dashboard