Old Dog, New Tricks: Innovative Workplace Solutions

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Learning Outcomes

  • Advance professional-development opportunities in a hybrid, teleworking environment.
  • Improve recruitment and retention of diverse staff while balancing challenging hiring practices.
  • Encourage multi-generational staff to engage more effectively with internal and external customers and agency partners.

Course Details

The new, hybrid, telework environment creates opportunities and challenges for planning departments of all sizes. To deliver successful work products, it is key to invest in your team’s human capital and create a work setting conducive to hiring and retaining staff.

This presentation tells how planning directors in Miami and Chicago, and an assistant director in Charlotte, North Carolina, navigate the complexities of a hybrid work environment with limited resources. Presenters share how they focus on professional development programming that maximizes technology and encourages collaboration. They describe creating positive office settings through simple, morale-boosting activities. They consider how to recruit a diverse, multi-generational workforce while retaining employees and offering growth opportunities.

Participants discover ways to create positive workspaces that lead to great work products. Planning leaders share how women of color in the public sector welcome more diverse perspectives in making decisions and executing projects with aggressive timelines.